Refund & Return Policy
Thank you for shopping at RRR Bazar. We strive to ensure our customers are satisfied with every purchase. Please read our refund and return policy carefully.
1. Return Eligibility
Returns are accepted within 7 days of receiving your order, only if:
- The item is damaged, defective, or incorrect
- The item is unused and in its original condition and packaging
2. Non-Returnable Items
Certain items are not eligible for return or refund, including:
- Digital top-ups or game recharge once processed
- Items marked as non-refundable
- Items without proof of purchase
3. Refund Process
Once your return is approved and the product is received, your refund will be processed within 14 business days via the original payment method.
4. Cancellation Policy
Orders can be cancelled before processing. If your order has already been shipped or completed (especially digital top-ups), it cannot be cancelled.
5. How to Request a Return
To initiate a return or refund, please contact our support team with the following:
- Order ID
- Reason for return or refund
- Photo/video proof (if the item is defective or incorrect)
6. Contact Us
If you have any questions about our refund and return policy, please contact us:
- Email: [email protected]
- Phone: +8801929248067